Legal notice

1. Company identification

In compliance with the applicable Andorran regulations, the following information identifies the entity responsible for this website and the ResidenceSafe application:

2. Business activity

RJ Digital HUB SLU is a company incorporated in the Principality of Andorra dedicated to the design, development, and operation of digital products and services. The company operates under the commercial brands UndercoverLab and Ulab.

ResidenceSafe is a digital product owned and operated by RJ Digital HUB SLU that provides location-verification and residency-proof services through a mobile application (iOS and Android) and the website residencesafe.com.

3. Commercial registry

RJ Digital HUB SLU is duly registered in the Registre de Societats del Govern d'Andorra (Commercial Registry of the Government of Andorra) in accordance with the Llei 20/2007 de Societats Anonimes i de Responsabilitat Limitada and subsequent amendments.

The company holds all required authorisations (autoritzacio de comerc) to carry out its business activities in the Principality of Andorra, issued by the Govern d'Andorra.

4. Tax information

RJ Digital HUB SLU is registered as a taxpayer with the Departament de Tributs i de Fronteres del Govern d'Andorra and is subject to the following Andorran tax obligations:

• Impost General Indirecte (IGI): The indirect tax applicable in Andorra at a rate of 4.5%, governed by the Llei 11/2012 de l'Impost General Indirecte.
• Impost sobre Societats (IS): Corporate income tax at a rate of 10%, governed by the Llei 95/2010 de l'Impost sobre Societats.

For ResidenceSafe subscriptions purchased through the Apple App Store or Google Play Store, Apple Inc. or Google LLC acts as the merchant of record. Tax treatment (including IGI, VAT, or equivalent) is applied by the respective store based on the user's country of residence.

5. Intellectual property

All intellectual and industrial property rights over the website residencesafe.com, the ResidenceSafe mobile application, and all related content are the exclusive property of RJ Digital HUB SLU or have been duly licensed for its use. This includes, without limitation:

• The ResidenceSafe brand name, logos, icons, and visual identity.
• The website and application source code, design, structure, and navigation.
• All texts, graphics, images, animations, multimedia content, and databases.
• Report templates, certificate formats, and document layouts.
• The proprietary algorithms and verification processes used by the Service.

Any reproduction, distribution, public communication, transformation, or any other exploitation of the aforementioned content, in whole or in part, without the express written authorisation of RJ Digital HUB SLU, is strictly prohibited and may constitute an infringement of intellectual or industrial property rights under Andorran and international law.

6. Website and application

The domain residencesafe.com is owned by RJ Digital HUB SLU.

The ResidenceSafe application is published on:

• Apple App Store under the developer account of RJ Digital HUB SLU (UndercoverLab).
• Google Play Store under the developer account of RJ Digital HUB SLU (UndercoverLab).

The technical management, maintenance, and content of the website and application are the responsibility of RJ Digital HUB SLU. We make reasonable efforts to ensure that the information published is accurate and up to date, but we do not guarantee the absence of errors or omissions. Content is provided for informational purposes and does not constitute legal, tax, or professional advice.

7. Liability

RJ Digital HUB SLU shall not be held liable for:

• Damages arising from the use or inability to use the website or application, except where caused by wilful misconduct or gross negligence on the part of the Company.
• Errors, omissions, or inaccuracies in the content of the website, provided that reasonable care has been taken in its preparation.
• Technical failures, interruptions, or unavailability of the website or application caused by maintenance, cyberattacks, force majeure, or circumstances beyond our reasonable control.
• Content, products, or services offered by third parties accessible through links on our website.
• The actions or omissions of Internet service providers, hosting providers, or platform operators (Apple, Google).
• Decisions or actions taken by users or third parties based on the information, reports, or certifications generated by the Service.

Users are solely responsible for the use they make of the information and services provided through the website and application.

8. External links

The website and application may contain links to third-party websites or services that are not owned or controlled by RJ Digital HUB SLU. These links are provided for the user's convenience and do not imply endorsement, sponsorship, or responsibility for the content, policies, or practices of such third-party sites.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We recommend that you review the terms and privacy policies of any third-party site you visit.

9. Data protection

RJ Digital HUB SLU processes personal data in compliance with the Andorran Qualified Law 29/2021 on the Protection of Personal Data (LQPD) and, where applicable, the EU General Data Protection Regulation (GDPR).

For detailed information about how we collect, use, store, and protect your personal data, please consult our Privacy Policy.

The supervisory authority for data protection in Andorra is the Agencia Andorrana de Proteccio de Dades (APDA), established under Article 39 of the LQPD 29/2021.

10. Cookies

The website residencesafe.com uses cookies and similar technologies to ensure proper functionality, analyse usage, and improve the user experience. For detailed information about the cookies we use and how to manage your preferences, please refer to the cookie information section within our Privacy Policy.

11. Governing law

This Legal Notice is governed by the laws of the Principality of Andorra. Any dispute arising from the access to or use of the website or application shall be submitted to the exclusive jurisdiction of the courts of the Principality of Andorra (Batllia d'Andorra), without prejudice to any mandatory consumer protection provisions that may apply to users resident in the European Union.

If you are a consumer resident in the European Union, you may also submit a dispute to the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

12. Contact

For any questions or communications related to this Legal Notice, you may contact us at:

RJ Digital HUB SLU
General: hello@residencesafe.com
Support: hello@residencesafe.com
Data Protection (DPO): dpo@residencesafe.com
Phone: +376 861 092
Address: C/ de la Sardana 3, altell escala B, AD500 Andorra la Vella, Andorra